EDUCARE is a registered NDIS provider with over 25 years of experience delivering allied health services to participants across Newcastle, Charlestown, Lake Macquarie, and the wider Hunter region. Our team of speech pathologists, occupational therapists, psychologists, behaviour support practitioners, and psychiatrists work together to provide coordinated, high-quality NDIS support tailored to each participant's individual plan goals.
Navigating the NDIS can feel overwhelming, particularly for families who are new to the scheme or managing complex support needs across multiple disciplines. EDUCARE simplifies that experience by bringing together a full multidisciplinary team under one provider, ensuring your funded supports are delivered cohesively and documented in a way that strengthens your plan at every review.
Whether you are a new NDIS participant, an experienced self-manager, or a plan manager seeking a trusted allied health partner in the Newcastle region, EDUCARE is ready to provide expert services that make a genuine difference in the lives of the people we support.
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NDIS Speech Pathology Services in Newcastle
Speech pathology is one of the most frequently accessed NDIS supports for participants with communication, language, literacy, and feeding difficulties across all age groups. EDUCARE's speech pathologists are experienced in delivering NDIS-funded speech pathology services for children, teenagers, and adults with a wide range of disability types and communication needs.
For children with autism spectrum disorder, our speech pathologists provide targeted therapy addressing social communication, language development, augmentative and alternative communication, and the pragmatic language skills that underpin meaningful participation in home, school, and community environments.
Participants with intellectual disability benefit from EDUCARE's speech pathology support through the development of functional communication strategies, vocabulary building, and the introduction of communication aids or systems that enhance independence and quality of life in daily interactions.
Acquired communication disorders resulting from stroke, traumatic brain injury, or progressive neurological conditions are addressed through specialist speech pathology assessment and rehabilitation programs at EDUCARE. Our therapists work with adult participants to restore communication function and develop compensatory strategies where full recovery is not possible.
Feeding and swallowing difficulties, known clinically as dysphagia, are assessed and treated by EDUCARE's speech pathologists for participants across all age groups. Safe eating and drinking is a fundamental quality of life issue, and our team approaches this area of practice with particular clinical thoroughness and sensitivity.
All NDIS speech pathology services at EDUCARE are delivered in alignment with the participant's plan goals and documented in progress reports suitable for plan reviews. We work collaboratively with support coordinators, plan managers, and the participant's broader support network to ensure speech pathology outcomes contribute meaningfully to overall NDIS plan achievement.
Whether your NDIS plan includes speech pathology goals related to communication, literacy, AAC, or feeding, EDUCARE's experienced team is ready to deliver skilled, evidence-based support that creates real and measurable change.
NDIS Occupational Therapy Services
Occupational therapy is a core NDIS support that helps participants develop, maintain, or regain the functional skills needed to participate in the daily activities that are meaningful to them. EDUCARE's occupational therapists deliver a comprehensive range of NDIS-funded OT services for participants across the Newcastle and Hunter region.
For children and adolescents, NDIS occupational therapy at EDUCARE addresses fine motor development, handwriting, sensory processing, self-care skills, school participation, and the development of the executive function and organisational abilities needed for academic and social success.
Functional capacity assessments are a critical occupational therapy service within the NDIS framework, providing the NDIA and plan managers with a detailed, clinically informed picture of a participant's functional abilities and support needs. EDUCARE's occupational therapists produce thorough, evidence-based functional capacity evaluation reports that meet NDIS documentation standards and support effective plan funding.
Home modification assessments are conducted by EDUCARE's occupational therapists for participants whose disability-related functional limitations require changes to their home environment. These assessments identify appropriate modifications that increase safety and independence, with reports submitted directly to the NDIA to support Capital Supports funding.
Assistive technology assessments are provided for participants who may benefit from aids, equipment, or technology solutions that enhance daily function and independence. EDUCARE's occupational therapists are experienced in the AT assessment and prescription process and can support participants through the NDIS AT funding pathway from initial assessment to final equipment delivery.
Adult participants managing acquired brain injury, neurological conditions, mental health diagnoses, or age-related functional decline access EDUCARE's occupational therapy for supports including daily living skills training, community participation, workplace reintegration, and cognitive rehabilitation.
EDUCARE's occupational therapy team works closely with the broader NDIS support network, including support workers, support coordinators, and allied health colleagues, to ensure OT recommendations are implemented consistently and contribute effectively to each participant's plan goals and daily life.
NDIS Psychology & Behaviour Support Services
Psychology and behaviour support are among the most impactful NDIS-funded services available to participants managing mental health conditions, neurodevelopmental disorders, and complex behavioural presentations. EDUCARE's registered psychologists and behaviour support practitioners deliver these services across the Newcastle and Hunter region with a high standard of clinical skill and genuine participant focus.
NDIS psychology services at EDUCARE are funded under the Improved Daily Living category and cover individual psychological therapy, comprehensive psychological assessments, functional capacity evaluations, and psychoeducation sessions for participants and their carers. Our psychologists are experienced in working with NDIS participants across autism, intellectual disability, ADHD, acquired brain injury, and mental health diagnoses.
Comprehensive psychological assessments funded through NDIS are available for participants who require formal evaluation of cognitive ability, adaptive behaviour, mental health functioning, or neurodevelopmental profile to support access requests, plan reviews, or the development of targeted therapeutic goals. These assessments are conducted to clinical standards and reported in NDIS-compatible formats.
Behaviour support services at EDUCARE are delivered by practitioners who meet the NDIS behaviour support qualifications and experience requirements. Our behaviour support team conducts functional behaviour assessments, develops positive behaviour support plans, and works with participants, families, carers, and support workers to implement strategies that reduce restrictive practices and improve quality of life.
Positive behaviour support is a rights-based, evidence-informed approach that focuses on understanding the function of challenging behaviour and addressing underlying needs rather than simply managing surface-level conduct. EDUCARE's behaviour support team is committed to this person-centred framework across all behaviour support practice.
Where restrictive practices are currently in use for a participant, EDUCARE's behaviour support practitioners are experienced in developing behaviour support plans that work toward the reduction and elimination of restrictions in compliance with NDIS and Queensland and NSW legislative requirements.
The integration of psychology and behaviour support within EDUCARE's broader multidisciplinary team allows for a particularly coherent and effective approach for participants with complex, overlapping support needs that span mental health, communication, and behavioural domains.
NDIS Assessment Services at EDUCARE
Comprehensive assessments are one of the most foundational NDIS services EDUCARE provides, giving participants, families, the NDIA, and treating teams a detailed, evidence-based understanding of an individual's strengths, challenges, and support needs. Assessments form the clinical backbone of effective NDIS plan development and review.
Diagnostic assessments for autism spectrum disorder and ADHD are among the most frequently requested assessments within our NDIS practice. EDUCARE's psychologists conduct gold-standard autism assessments using evidence-based tools and multidisciplinary input where indicated, producing comprehensive reports that meet NDIS access and planning requirements.
Psychoeducational assessments evaluate cognitive ability, academic achievement, processing speed, memory, attention, and language skills to provide a complete picture of a participant's learning profile. These assessments are particularly valuable for school-aged participants whose NDIS plan goals relate to educational participation, literacy, and learning support.
Functional capacity evaluations are conducted by EDUCARE's occupational therapists and psychologists to document the real-world impact of a participant's disability on their ability to perform daily living tasks, manage self-care, participate in community activities, and maintain employment or educational engagement.
Speech pathology assessments at EDUCARE evaluate communication, language, literacy, and feeding function for NDIS participants across all age groups. These assessments establish a clinical baseline, identify therapy priorities, and provide the documentation needed to justify speech pathology funding within a participant's plan.
Neuropsychological assessments are available for participants who have experienced acquired brain injury, stroke, or progressive neurological conditions and require a detailed evaluation of cognitive function to guide rehabilitation planning and support needs documentation.
All assessment reports produced by EDUCARE are written to meet NDIS evidence standards and are formatted to support access requests, plan reviews, and funding justifications. We understand how important accurate, thorough documentation is within the NDIS system and treat every assessment report as a critical clinical and administrative deliverable.
NDIS Telehealth Services in Newcastle & Regional NSW
EDUCARE's telehealth delivery model extends our NDIS services beyond the Newcastle metropolitan area to participants across regional and rural NSW who face significant barriers to accessing in-person allied health care. Telehealth is a fully NDIS-compliant service delivery option that maintains the same clinical quality as face-to-face appointments.
Many NDIS participants in regional communities have historically faced inequitable access to specialist allied health services due to geographic distance, limited local provider availability, and the cost and fatigue associated with long-distance travel to major centres. EDUCARE's telehealth model directly addresses this inequity by bringing experienced Newcastle-based clinicians to participants wherever they are located.
All NDIS telehealth sessions at EDUCARE are conducted via secure, encrypted video platforms that meet Australian privacy legislation and NDIS quality and safeguarding requirements. Participants and plan managers can be confident that sessions are conducted with full professional and regulatory compliance.
Speech pathology, occupational therapy, psychology, and behaviour support services are all available via telehealth for NDIS participants. Our clinicians are trained in adapting their therapeutic approaches and assessment tools for effective online delivery, and session materials and resources are shared digitally to maximise the value of every remote consultation.
For participants with sensory sensitivities, anxiety-related barriers to clinic attendance, or physical conditions that make travel difficult, telehealth provides a genuinely accessible alternative that removes these participation barriers without compromising the quality or effectiveness of clinical support.
Support coordinators and plan managers working with participants in regional NSW are encouraged to contact EDUCARE directly to discuss how our telehealth services can be integrated into a participant's broader support plan. We are experienced in coordinating remotely delivered services with on-the-ground support workers and local networks.
EDUCARE's telehealth NDIS services ensure that geography is never a barrier to accessing the skilled, experienced allied health support that every participant deserves, regardless of where they live across NSW.
How to Access NDIS Services at EDUCARE
Accessing NDIS services at EDUCARE is a straightforward process, and our experienced administration and intake team is here to guide participants, families, and plan managers through every step from initial enquiry to first appointment. We understand that starting with a new provider can feel daunting, and we work hard to make the experience as simple and welcoming as possible.
The first step is to contact EDUCARE directly by phone on (02) 4943 4444 or through our online enquiry form. During this initial contact, our team will ask about the participant's NDIS plan, funding management type, support goals, and the specific services they are seeking. This information allows us to confirm service availability, match the participant with the most appropriate clinician, and outline next steps clearly.
For NDIA-managed and registered plan-managed participants, EDUCARE will confirm our registration and the relevant support catalogue line items that apply to the services being requested. We provide transparent pricing in line with the NDIS Price Guide and will not charge above the published support rates.
Self-managed participants are also welcome at EDUCARE, and our administration team will provide all necessary invoicing documentation to support self-managed claiming through the myplace portal or the participant's preferred payment process.
Prior to the first appointment, your clinician will review any available background documentation including previous reports, school information, existing support plans, and your NDIS plan goals. This preparation ensures that your first session is focused and productive rather than purely administrative.
Following initial appointments, EDUCARE provides progress reporting and goal review documentation suitable for plan reviews and annual NDIS reassessments. We understand that strong clinical documentation is critical to maintaining appropriate funding levels, and we treat every report as an opportunity to clearly demonstrate the value and impact of the supports delivered.
If you are unsure whether EDUCARE is the right provider for your needs, or if you want to discuss a participant's complex support requirements before making a booking, we warmly welcome a no-obligation conversation with our intake team to help you make a fully informed decision.
FAQs: NDIS Services Newcastle & Hunter Region
Q1: Is EDUCARE a registered NDIS provider?
Yes. EDUCARE is a registered NDIS provider operating across Newcastle, Charlestown, Lake Macquarie, and the Hunter region. Our registration covers therapeutic supports, behaviour support, assessments, and a range of other NDIS support categories. Participants whose plans are NDIA-managed or registered plan-managed can access EDUCARE's services directly under their funded supports.
Q2: What NDIS-funded services does EDUCARE offer?
EDUCARE provides a comprehensive range of NDIS-funded allied health services including speech pathology, occupational therapy, psychology, behaviour support, psychiatry, and comprehensive assessments covering autism, ADHD, psychoeducational, functional capacity, and neuropsychological evaluations. Our multidisciplinary team allows participants with complex support needs to access multiple disciplines through a single registered provider.
Q3: Can I access EDUCARE's NDIS services via telehealth?
Yes. EDUCARE delivers fully NDIS-compliant telehealth services for participants across Newcastle and regional NSW. All telehealth sessions are conducted via secure video platforms and meet NDIS practice standards. Telehealth is available for speech pathology, occupational therapy, psychology, and behaviour support, making our services accessible to participants regardless of their geographic location within NSW.
Q4: How do I know if my NDIS plan covers the services I need at EDUCARE?
Our administration team will review your NDIS plan and funding categories with you during your initial enquiry to confirm which services are covered and how they can be accessed. Different supports at EDUCARE are funded under different NDIS support categories, and our team will provide clear guidance on the relevant line items, pricing, and claiming processes that apply to your specific plan and management type.
Q5: Does EDUCARE provide NDIS assessments for autism and ADHD?
Yes. EDUCARE conducts comprehensive diagnostic assessments for autism spectrum disorder and ADHD for participants across all age groups. These assessments are conducted by experienced psychologists and reported in a format that meets NDIS evidence requirements for access requests, plan reviews, and funding justifications. Contact our team to discuss assessment availability, wait times, and the documentation required to get started.
Q6: Can EDUCARE work with my support coordinator?
Absolutely. EDUCARE works closely with support coordinators and specialist support coordinators across the Newcastle and Hunter region to ensure that our allied health services are integrated effectively within each participant's broader support plan. We provide regular progress updates, attend planning meetings where requested, and produce reports and documentation that support coordinators can use directly in plan review submissions.
Q7: What if I am not yet registered with the NDIS — can EDUCARE still help?Contact Us
Educare
Level 3, Sky Central West, 28-38 Smart St, Charlestown NSW 2290,
office@educare.net.au
(02) 4943 4444
Working Hours
Saturday- Closed
Sunday- Closed
Monday- 8 AM–5 PM
Tuesday- 8 AM–5 PM
Wednesday - 8 AM–5 PM
Thursday- 8 AM–5 PM
Friday- 8 AM–5 PM
